Terms and Conditions for Gleam Smoke

Welcome to Gleam Smoke. These Terms and Conditions govern your use of our online platform and the services offered by Gleam Smoke, specialising in innovative grill lighting solutions, precision temperature gauges, smart smoke detectors, bespoke LED kits for BBQ areas, visual flame enhancement systems, and advanced optical sensors for perfect food doneness. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree to these terms, please do not use our services.

1. Acceptance of Terms

By accessing and using our online platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and others who access or use our service.

2. Services Provided

Gleam Smoke provides a range of specialised cooking and grilling optics, including but not limited to:

These services are subject to availability and may be modified or discontinued at our discretion without prior notice.

3. User Responsibilities

As a user of Gleam Smoke's services, you agree to:

4. Intellectual Property

All content, products, designs, and intellectual property on our site, including but not limited to text, graphics, logos, images, software, and the compilation thereof, are the property of Gleam Smoke or its suppliers and protected by intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our site without our prior written consent.

5. Product Information and Pricing

While we strive to ensure that all product descriptions and pricing on our online platform are accurate, occasional errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on our service is inaccurate at any time without prior notice (including after you have submitted your order). Prices for our products are subject to change without notice.

6. Order and Payment

When placing an order through our service, you agree that all information provided is accurate and complete. All orders are subject to acceptance by Gleam Smoke. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. Payment must be received by us before our acceptance of an order. We accept various payment methods as indicated on our online platform.

7. Shipping and Delivery

Gleam Smoke aims to process and ship orders promptly. Delivery times may vary depending on the product, destination, and shipping method chosen. We are not responsible for delays caused by shipping carriers or customs. Risk of loss and title for items purchased from Gleam Smoke pass to you upon our delivery to the carrier.

8. Returns and Warranty

Please refer to our separate Return Policy and Warranty Policy for detailed information regarding returns, exchanges, and product warranties. These policies are an integral part of these Terms and Conditions.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Gleam Smoke, its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

10. Indemnification

You agree to defend, indemnify and hold harmless Gleam Smoke and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the service, by you or any person using your account and password; b) a breach of these Terms, or c) content posted on the service.

11. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the courts of the United Kingdom.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Gleam Smoke

7 River Walk, Unit 3B,

Manchester, Greater Manchester, M15 4XS, UK

Phone: 0161 498 0864

This website uses essential cookies to ensure you get the best browsing experience. By continuing to use our site, you agree to our Privacy Policy.